Rocketman's Classic Cougar Innovations
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Ordering

Orders are done THROUGH THE WEBSITE, not over the phone. If you ship something to me without documentation it will sit until I have time to figure out the who, what and why. Sticking a note in the box saying 'Call Me' will not speed things up. If I can't match it to an order when it comes in, it waits until I have time to deal with it.

Unless other arrangements are made, payment is due at time of ordering. I will not do anything until an order is placed and payment received. Methods of Payment are listed on this page.

Orders inside the USA are normally shipped via USPS and insurance is included.

Flat rate shipping does not apply to instrument clusters or oversize items.
For these items I compare USPS, FedEx and UPS and will only bill you for the actual shipping and insurance charges.

Orders delivered within the state of Texas are subject to the 6.25% state sales tax.

If paying through the Paypal shopping cart any additional shipping charges and sales tax will be added automatically.

I can also email you an E-invoice for payment by Credit/Debit, PayPal or Square, whichever you prefer.
To pay by invoice please send an email to me with your Name, Mailing address, Phone number and Item(s) that you wish to buy. Please use the part number/ Descriptions from this website so there is no confusion about what you want.

If paying by check or money order please add the sales tax and any additional shipping charges as detailed below. If you don't I will be emailing an invoice to you to pay the balance before I ship your order.

Due to a changes in credit/debit processing policies, any order paid and then cancelled by the buyer or due to an unusable core will receive a refund less 4% of the total paid and return shipping where required. PayPal displays all the items in your cart before payment is made. CHECK YOUR CART!

Methods of payment:

Credit or Debit card through the website:

My Shopping Cart is through PayPal and will automatically take you to PayPal at Checkout.
If you do not have or do not want to use a PayPal account select 'Checkout' (the gray option below the colorful Checkout with PayPal button).

When using the Paypal shopping cart shipping fees will be added automatically.

*Note: You do not need a Paypal account to checkout with a Credit or Debit card.
When the shopping cart screen appears, select the gray 'Checkout' button that allows you to continue without a Paypal account.

Credit or Debit card outside of PayPal:

If you prefer to pay by credit or debit without going through PayPal, send me an email with your order along with your shipping address and phone number and I will send an invoice with a link to pay online. This email does not get you a place in line or reserve a core - your order will not be scheduled until payment is received.

By Check or Money Order:

** All Checks and Money Orders have to be drawn against a US bank or US Postal Service in US Dollars. **

Checks / Money Orders should be payable to: RCCInnovations.

Print out the shopping cart screen (do not click "Proceed to checkout") and mail it to me along with your payment and core - if required.
This method will add any additional shipping fees per the chart below. Texas Residents: add 6.25% before shipping fees.
OR
Send me an email letting me know what you are ordering along with your shipping address and include a copy of the email along with your payment and core - if required.


Flat Rate Shipping:

Flat rate shipping does not apply to instrument clusters or oversize items.
For these items I will use USPS, UPS or FedEx and bill you for the actual shipping and insurance charges.

Orders within the USA are shipped via USPS Priority Mail and insurance is included.

Due to the longer transit times and escalating cost I am now shipping international by export carrier as well as direct.
This may be USPS Priority or Expedited, EMS, UPS or FedEx depending on cost.
NOTE: The receiver is responsible for any fees, duties, taxes, etc their government decides are due.
I will ship your gauge(s) back to you marked as 'Repaired' with an appropriate value for said repair, but some countries consider the insured value to be the taxable value.

UPS and FedEx are also available within the USA for items other than clusters.
You will be billed for the cost difference in shipping and payment will be due before shipping.

If you have a shipper preference, please let me know in the Notes section when you checkout.

Shipping notices with tracking information are emailed to you by Stamps.com for USA orders and RCCInnovations for international orders when the order is shipped.

USA1 - lower 48 states U.S. Mail
1 item $14.00
2-3 items $18.00
4+ items $30.00 with actual cost to be determined at shipping
USA1 - AK and HI U.S. Mail
1 item $18.00
2+ items $30.00 with actual cost to be determined at shipping
Canada1 2 - Best Rate International
1 items $40.00
2 - 3 items $50.00
4+ items Actual cost to be determined at shipping
All others1 2 - Best Rate International
1 item $50.00
2 - 3 items $60.00
4+ items Actual cost to be determined at shipping

1 Flat rate shipping does not apply to instrument clusters or oversize items. For these items I will bill you for the actual shipping and insurance costs before shipping.

2 If the fees are more I pay the difference.


Shipping your core:

Through USPS
Bob McMullen
RCCInnovations
PO Box 1589
Goldthwaite, TX 76844

Through FedEx or UPS*
Bob McMullen
RCCInnovations
1010 Rice St
Goldthwaite, TX 76844
325-451-0454

*UPS & FedEx may say the address is invalid or not found, but they have been coming here for years so tell them to ignore that warning.


Packing your core:

When packing your core, it is very important that you protect the face and needle.
A piece of stiff cardboard taped over the face works well. On smaller gauges a spray paint cover or small Tupperware type bowl is good.
Either way make sure to pad the gauge well and use a box - NOT AN ENVELOPE!
The two studs on the back of ammeters are fragile and will break off if pushed on.
If I receive your core and it is well packed and protected I won't be contacting you with a damage report.

If using tape, please don't wrap your core in clear packing tape.
Please use painters or masking tape so your core does not get damaged while being unwrapped.



If you have any questions at all, or if there is a problem with the shopping cart or checkout procedure please email or call me.

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